Resolve Citrix issue in RPT: Time-out reached while waiting for event Expected image with hash code

While Replaying Citrix test in IBM RPT Tool if you are encountering below mentioned issue:

Time-out reached while waiting for event

Expected image with hash code 548e82a11419a0bfd1c74d8819ff8cd4

The expected hash code was never found.

This issue can be resolved by two easy steps:

1. Add delay in window event step

2. Insert “Image Synchronization” for image/event on which next step of test depends i.e. You need to click on “Ok” button to go further in test so I will suggest add image synchronization at “OK” button

These will resolve timeout error.

Let me share a bit idea about properties of image synchronization are present in RPT which can help when you are using it in your Citrix test

Bitmap hash code: If you want the synchronization to happen when the selected area matches exactly the recorded image. But in this case, a single pixel of difference may give timeout error.

Optical character recognition: If you want the synchronization to happen when a text string is recognized in the selected area then this is the option for you.

Happy Exploring!!!!

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